Shipping & Returns
Shipping Policy
Crystal Lite has teamed up with Australia Post, shipping available Australia wide.
Two options available; Parcel Post (standard Post) estimated time of 3 - 7 business days. Express Post estimated time of 1 - 3 business days.
* Free shipping with orders over $120.00 (Australia Only)
We now also ship to New Zealand & United States
Two options available; Parcel Post (standard Post) estimated time of 3 - 10 business days. Express Post estimated time of 2 - 7 business days.
​
We take pride in our work and all orders are checked and packed with love & care.
​
* Custom hand--crafted orders are estimated to be shipped within 2-5 Business Days.
Return & Exchange Policy
EXCHANGES:
Due to Hand-Crafted customer orders, there are no exchanges on any products so please choose wisely as these as they are designed solely for each customers choosing.
RETURNS:
Due to Hand-Crafted customer orders, there are no refunds on any products so please choose wisely as these as they are designed solely for each customers choosing.
If there is a manufacturing fault, it will be FULLY REFUNDABLE.
Be mindful that each order will be checked thoroughly and photographed from start to shipped and these images are sent to the customer via email, with their progress of their order and order updates.
​Happy Shopping! ​